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SV8000 SERIES

The SV8000 Series gives users access to advanced telephony features that enhance their productivity, in addition to supporting many additional multimedia applications. A rich suite of advanced applications improves efficiency and business processes using voice, email, instant messaging, SMS, IP telephony, voicemail and video-conferencing. Mobility enables flexible working practices and allows users to work smarter.

SYSTEM FEATURES - AT A GLANCE

NEC SV8000 TELEPHONY SYSTEMS

SV8100

The SV8100 is the ideal system phone system for small-to-medium sized businesses that wish to compete and grow their business over time. This robust, feature-rich solution has the highest quality voice and reliability in the market and is completely scalable to meet an SMB's communication needs now and in the future. For more information on this new product CLICK HERE

SV8300
For medium-sized businesses. More information coming soon.

SV8500
For large enterprises. More information coming soon.

SV8000 SERIES DT AND IP TERMINALS AND HANDSETS

The SV8000 Series supports an extensive range of multifunctional IP and digital terminals and handsets that enhance the feature capabilities offered by the system while providing the service of conventional telephones over the LAN and WAN. For further infor mation on the full range of products available CLICK HERE

UPGRADABILITY
As business expands, so do communication needs. Terminals should be able to grow with the business. Terminal modularity allows for over hundreds of combinations to personalise each terminal to meet your specific business needs.
There is no need to replace the entire terminal if you need new features. Instead, your initial investment is protected, and the terminal can be upgraded at minimal cost.

XML OPEN INTERFACE SUPPORT
XML open interface support enables developers to create applications that can be accessed via NEC's IP terminals.
The XML interface provides the user a way to integrate additional productivity tools on the desktop and improve efficiency. Applications such as calendar links, wallboards, call directories and countless others can be dis-played through a terminal's LCD through the open XML interface.

IP DECT TERMINALS
These handsets provide staff mobility with all the proven benefits of DECT technology such as seamless handover between radio cells, crystal clear voice transmission and secure encryption with potentially no added wiring costs for installation.

UNIVERGE SV8000 SERIES HOSPITALITY MANAGEMENT

The UNIVERGE SV8000 Series Hospitality Management solution for both the UNIVERGE SV8100 and SV8300 Communications Servers provides advanced services to ensure your guests have a memorable stay. They can access the latest messaging services, and your business benefits from extensive features including flexible numbering, room status and toll-restriction check-in mode. Hospitality Management even works with your Property Management System (PMS) through Property Management System Integration (PMSI) to support many key front and back-office functions.

FOR MORE INFORMATION ON UNIVERGE SV8000 SERIES HOSPITALITY MANAGEMENT CLICK HERE

BENEFITS OF CHOOSING FROM NEC'S SV8000 RANGE

INCREASE PRODUCTIVITY
The SV8000 Series gives users access to advanced telephony features that enhance their productivity in addition to supporting many additional multimedia applications.

VALUE-ADDED APPLICATIONS
A rich suite of advanced applications improves efficiency and business processes using voice, email, instant messaging, SMS, IP telephony, voicemail and video-conferencing.

MOBILITY
Mobility enables flexible working practices and allows users to work smarter. Collaboration tools will make your employees more productive and more responsive to customers' inquiries. Wherever users are located, they will be more accessible using IP phones, WLAN and web-based applications.

SCALABLE ARCHITECTURE
The SV8000 Series incorporates a very scalable, open architecture, capable of supporting business requiring just 25 lines as well as for larger corporations that need thousands of lines. A group of inde-pendent SV8000 servers can be networked to handle up to 200,000 extensions. This unique expansion capability is essential in large businesses where geographic, technical and commercial change is continuous and with new offices and departments constantly emerging,
Migration and networking
The SV8000 Series can network with your existing NEC and third party systems, so IP technology can be introduced gradually to protect existing investments.
Open interfaces
The system is also future proof. It uses a state-of-the art open interface so new services and applications can be easily integrated - no matter how fast technology advances.

CONVERGED NETWORK
The SV8000 Series provides converged communications, data, multimedia and voice over one network, which means just one set of wiring costs and only one network to manage. This allows you to leverage existing bandwidth and software applications within your organisation. It provides a single, common management system for networked systems, and can reduce long distance/internal toll charges.

SERVER BASED ARCHITECTURE
The SV8000 Series is a server-based solution, it includes a modular core with optional hardware and software components so it fits seamlessly into your IT environment. The heart of the system is the IP communication server, which is based on a true Client-Server design that does not require the purchase of traditional hardware to support analogue stations or trunk circuits.

CENTRAL MANAGEMENT
The SV8000 Series peripheral devices enable you to manage equipment in branch offices from one central location or from any web-enabled workstation. This eliminates the need for local network management staff and reduces the total cost of network ownership.

DISTRIBUTED OFFICE
A distributed office location environment reduces the operating expenses incurred in managing disparate equipment by consolidating them into one system. Staff can work remotely (on the road or at home) with access to all corporate voice and data resources; all of which means that you can increase your labour pool without the cost of adding office space.

ENERGY SAVINGS
Power consumption can be less than any conventional enterprise communication platform or PBX system thanks to the SV8000 Series' state-of-the-art design.

HIGH AVAILABILITY
The SV8000 Series offers unparalleled reliability and continues NEC's reputation for quality. The SV8000 Series is ideal for mission-critical situations such as defence, government and 24hr services. Advanced fault diagnosis, uninterruptible power supply, remote telephony survivability, clustered survivability, and many other fail-over capabilities all ensure the best availability and operational continuity in the industry.

VOICE QUALITY
High voice quality is achieved by optimising specific functions in hardware and software. The high performance of the line-echo cancellation eliminates echo signals. Quality of Service parameters prioritise voice traffic and, depending on the individual communication channel, the appropriate voice volume level is automatically and centrally managed by the server.

SECURITY
The SV8000 Series provides secure communications, including voice encryption, a variety of authentication methods, detailed audit logging, data integrity services and bandwidth management

UNIFIED COMMUNICATIONS
NEC understands that today's businesses are looking for new ways to manage change more efficiently and retain customers through high quality service. The suite of powerful applications supported by SV8000 Series includes:
- Microsoft's Office Communications Server (OCS)
- Management applications
- Contact centre tools
- Voicemail and unified messaging
- Cost control tools
- Advanced operator consoles
- IP multimedia soft-phone
- Virtual PC architecture and VoIP

MICROSOFT'S OFFICE COMMUNICATIONS SERVER (OCS)
This application seamlessly integrates Microsoft Office with your telephone system. It provides presence awareness within the desktop, which eliminates delays in locating people, who can then communicate in real-time via instant messaging, audio and web collaboration as well as video-conferencing. Remote users can also take advantage without requiring Virtual Private Networking. To keep things safe and secure, all transactions are encrypted so you can use IM services from MSN, AOL, or Yahoo!
In addition to OCS, you can also have full integration with Microsoft Exchange, which provides Unified Messaging and Outlook Voice Access to e-mail inboxes via any phone.

MANAGEMENT APPLICATIONS
NEC's suite of management applications provides user-friendly tools for easy communications system management, including configuration, cost reporting, budget control, and security.

EXPENSE CONTROL SUITE
This fully modular suite of applications provides call accounting for all your voice calls including VoIP. You can set budgets for individuals, departments, projects, receive a warning when these are almost exceeded, and automatically restrict service class when a budget is exceeded.

OPERATOR COMMUNICATIONS
A PC-based operator console enables your receptionist to provide service that is vastly superior to using an ordinary console. They can see and answer priority callers first, see who is on hold, and create multiple queues to differentiate callers. They also can see the status of internal staff members before callers are transferred.

CALL CENTRE
With a contact centre tool that supports up to 500 agents, we have got your business covered. Supporting advanced features such as CTI, preview and power dialling, and automated e-mail responses, agents will always be able to expertly handle customer inquiries, whether they are via the web, e-mail, telephone, voicemail or fax.

VOICEMAIL AND UNIFIED MESSAGING
Powerful IP voicemail and unified messaging offer a solution that al-lows staff to receive e-mails on any phone using text-to-speech. Users can also record calls for later reference, and the intuitive visual inter-face helps staff prioritise messages and work more productively. The application's Unified Messaging integrates with Microsoft Outlook, Lotus Notes and Novell