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NEC UNIVERGE NEAX 2000 IPS and IPS-DM

With the Univerge NEAX IPS-DM system, NEC delivers a comprehensive, cost effective solution designed to meet the needs of small to medium sized businesses and enterprised networks. The product offers a robust set of PBX features with enriched voice communication and unique IP-based telephony features. These enhanced services grant uses asscess to options that can increase productivity, reduce opertating costs and improve overall communications efficiency.

Designed as a complement to NEC's Univerge NEAX 2000 IPS family, the Univerge NEAX IPS-DM supports all the same features and functionality of the Univerge NEAX 2000 IPS, providing voice communication services and features not commonly found in many of today's IP-based telephone systems. It is designed primarily for IP networking but also supports traditional analogue and digital trunks for connection to the Public Switched Telephone Network (PSTN).

The Univerge NEAX IPS-DM supports up to 956 Peer-to-peer IP stations and legacy TDM ports in a single modular chassis. Up to three chassis can be stacked providing maximum capacity of 120 legacy TDM ports while still supporting as many as 828 peer-to-peer IP stations. Utilising the same CPU, line/trunk cards, application processor cards and software as the Univerge NEAX 2000 IPS, the Univerge NEAX IPS-DM also comes equipped for 19inch rack mounting and offers superior port density; each chassis only occupies two rack units (2RU).Geographically sparse branch offices can also benefit by linking back to the central office with the Univerge NEAX 2000 IPS-DMR.

FEATURES

Prepare your business for the future of communications now, with a state of the art Voice over IP (VoIP) solution from NEC Business Solutions. In addition to over 400 traditional telephony features you've come to expect from NEC, the Univerge NEAX 2000 IPS can deliver powerful communication features to any business.

• Network Integration - The Univerge NEAX 2000 IPS offers business, industries, government agencies, hospitals and hotels the ability to access an extensive array of information processing and management services by serving as the central controller of an integrated information network.
• The Univerge NEAX 2000 IPS provides peer-to-peer IP CCIS (Common Channel Inter-Office Signaling) capability while maintaining the full feature set available with TDM switched CCIS. Peer-to-peer CCIS connectivity also reduces PBX hardware costs by eliminating the need for CCIS trunk interface cards. CCIS is built on the Signaling System 7 (SS7) call control system, commonly used in today's global carrier networks. This functional and extremely flexible "intelligent network" capability allows two or more Univerge NEAX telecommunications systems to be networked together to provide feature transparency and to centralise many important telecommunications functions such as attendant consoles, call accounting/billing systems, voice processing systems, management systems and trunk facilities, to name a few.
• Advanced Networking Capabilities - Seemlessly network with branch offices or remote sites, while maintaining the perception that you all work from one location. Your business will perform as an efficient, private network with features like calling number/name display, automatic call back, message waiting and call forwarding function at all sites.
• Least Cost Routing - This feature can save you thousands on call costs each year by automatically selecting the best and cheapest carrier route (PSTN, ISDN, Tie Line, etc) for your call, at any time of day.
• Integrated voicemail - Expand your messaging capabilities with accurate, 24-hour messaging services, message indication lights, message delivery and unlimited mailboxes. The live record feature enables conversations to be recorded directly to a mailbox if required.
• Tenant Service - Multioke tenants can share the telephone systems, with each tenant restricted by programming to the use of their own operator, extensions and trunks for incoming and outgoing calls. You can even apply different on-hold music and announcements for each tenant.
• Call Forwarding to Anywhere - The mobile office is a reality. Your extension calls can be forwarded automatically to your mobile phone, home phone or any other number that you request.
• Integrated Contact Centre - This function automatically directs incoming calls to one or more groups of agent extensions. When all contact centre agents are busy, waiting callers can alternately hear pre-defined messages of overflow to voicemail or selected destinations. A real-time management system tracks the status of the calls and the efficiency of the system. Peripheral application processors allow LAN and Internet connectivity, screen pops, skill-based routing, automatic call back and outbound call placment and campaign management.
• Operator Console - Make the choice between a fully featured digital operator's console or a PC screen based integrated console with an integrated directory.
• Voice Announcements - Program announcements to direct your incoming calls. An automatic attendant function can advise callers on which digit to dial to access a particular department or service, without operator assistance. Voice guide announcements can also be given when setting or canceling telephony features